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Baoase Luxury Resort

Willemstad · Curazao · Winterswijkstraat 2, Willemstad

Sobre el hotel

Comodidades de lujoDéjese consentir con masajes y tratamientos corporales en el hotel. Disfrute de una playa privada, club de salud, piscina al aire libre y Wi-Fi gratuito en este exquisito hotel. Deliciosas opciones gastronómicasDéjese llevar por la cocina local e internacional en el Restaurante Baoase Beach o elija el servicio a la habitación. Disfrute de bebidas en el bar/salón o en el bar de playa, y no se pierda el desayuno diario de cortesía. Servicios convenientesBenefíciese de servicio de limusina, periódicos gratuitos y servicio de lavandería. Desplácese con el servicio de traslado al aeropuerto y estacione de forma gratuita. Siéntase como en casa en las elegantes habitaciones con comodidades modernas. Para reservar su lujosa estancia en Baoase Luxury Resort, ¡visite nuestro sitio web ahora!

Wi-Fi

Rooms and prices

Explore room types. Prices and availability are checked for your dates and guests.

Edad 0–17 años
Habitación Banyan Tree

Habitación Banyan Tree

Up to 2 guests 40 m²

Beds: 1 × Cama king

Cafetera/tetera.MinibarCaja de seguridad.TelevisorTeléfono
Room amenities and description

1 Cama King Habitación de 431 pies cuadrados, con patio amueblado y vistas al jardín Internet - WiFi gratuito Entretenimiento - TV de alta definición de 32 pulgadas, canales premium, e iPad Comida y Bebida - Cafetera/tetera, minibar (pueden aplicarse cargos), y servicio de habitaciones (horario limitado) Descanso - Servicio de limpieza nocturna y sábanas Baño - Baño parcialmente abierto, batas de baño, y una bañera separada y ducha con ducha de efecto lluvia Práctico - Caja fuerte, escritorio, y teléfono Confort - Aire acondicionado con control de clima y limpieza diaria Información Importante - No se ofrecen cunas para bebés No se permite fumar

  • Cafetera/tetera.
  • Minibar
  • Caja de seguridad.
  • Televisor
  • Teléfono
  • Secador de cabello
  • Bata de baño
  • Escritorio
  • Zapatillas de casa
  • Armario
  • iPad
  • Servicio de habitaciones (horario limitado)
  • Cambio diario de ropa de cama y toallas
  • Ventilador de techo
  • Artículos de tocador de diseñador
  • Servicio de cortesía nocturna
  • Servicio de cuidado de niños en la habitación (con cargo adicional)
  • Baño con bañera y ducha por separado
  • Televisor de alta definición
  • WiFi gratuito
  • Baño parcialmente abierto
  • Ducha de lluvia
  • Sin cunas (camas infantiles)
  • Sábanas proporcionadas

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Villa Tropical con Piscina

Villa Tropical con Piscina

Up to 6 guests 98 m²

Beds: 1 × Cama king · 2 × Cama de matrimonio grande

Cafetera/tetera.MinibarCaja de seguridad.TelevisorTeléfono
Room amenities and description

1 cama King y 2 camas Queen Habitación de 1052 pies cuadrados, patio amueblado con vistas parciales al mar Distribución - 3 dormitorios, área de comedor y sala de estar Relájate - Masaje en la habitación disponible Internet - WiFi gratuito Entretenimiento - TV de alta definición de 32 pulgadas, canales premium y iPad Comida y Bebida - Cocina con refrigerador, cocina, lavavajillas y utensilios de cocina/vajilla Sueño - Servicio de apertura de cama y sábanas Baño - 2 baños, batas de baño y una bañera y ducha separadas con cabezal de ducha tipo lluvia Práctico - Caja fuerte, escritorio y teléfono; cunas/camas infantiles gratuitas disponibles previa solicitud Confort - Aire acondicionado con control climático y limpieza diaria No fumar

  • Cafetera/tetera.
  • Minibar
  • Caja de seguridad.
  • Televisor
  • Teléfono
  • Secador de cabello
  • Bata de baño
  • Escritorio
  • Lavavajillas
  • Zapatillas de casa
  • Cocina
  • Armario
  • Placa de cocina
  • iPad
  • Servicio de habitaciones (horario limitado)
  • Cambio diario de ropa de cama y toallas
  • Ventilador de techo
  • Artículos de tocador de diseñador
  • Área de estar independiente
  • Servicio de cortesía nocturna
  • Servicio de cuidado de niños en la habitación (con cargo adicional)
  • Masajes en la habitación disponibles
  • Baño con bañera y ducha por separado
  • Área de comedor independiente
  • Televisor de alta definición
  • WiFi gratuito
  • Baño parcialmente abierto
  • Ducha de lluvia
  • Cunas/ camas para bebés gratis
  • Dormitorio independiente
  • Sábanas proporcionadas

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Sala Colonial

Sala Colonial

Up to 2 guests 54 m²

Beds: 1 × Cama king

Cafetera/tetera.MinibarCaja de seguridad.TelevisorTeléfono
Room amenities and description

1 cama King Habitación de 584 pies cuadrados, con balcón/patio y vistas al jardín Internet - WiFi gratuito Entretenimiento - TV HDTV de 32 pulgadas, canales premium y iPad Comida y bebida - Cafetera/tetera, minibar (puede aplicarse cargo) y servicio a la habitación (horario limitado) Sueño - Servicio de cobertura y sábanas Baño - Baño privado, batas de baño, y una bañera y ducha separadas con ducha tipo lluvia Práctico - Caja fuerte, escritorio y teléfono Confort - Aire acondicionado con control de clima y limpieza diaria Información útil - No disponibilidad de cunas para bebés No se permite fumar

  • Cafetera/tetera.
  • Minibar
  • Caja de seguridad.
  • Televisor
  • Teléfono
  • Secador de cabello
  • Bata de baño
  • Escritorio
  • Baño privado
  • Zapatillas de casa
  • Armario
  • iPad
  • Servicio de habitaciones (horario limitado)
  • Cambio diario de ropa de cama y toallas
  • Ventilador de techo
  • Artículos de tocador de diseñador
  • Servicio de cortesía nocturna
  • Servicio de cuidado de niños en la habitación (con cargo adicional)
  • Baño con bañera y ducha por separado
  • Televisor de alta definición
  • WiFi gratuito
  • Ducha de lluvia
  • Balcón o patio
  • Sin cunas (camas infantiles)
  • Sábanas proporcionadas

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Villa con piscina privada

Villa con piscina privada

Up to 4 guests 131 m²

Beds: 1 × Cama king · 1 × Cama de matrimonio grande

Cafetera/tetera.MinibarCaja de seguridad.TelevisorTeléfono
Room amenities and description

1 cama King y 1 cama Queen Habitación de 131 metros cuadrados, con patio amueblado y vistas al jardín Distribución - 2 habitaciones, área de comedor y sala de estar Descanso - Piscina privada Internet - WiFi gratuito Entretenimiento - Televisor de alta definición de 32 pulgadas, canales premium y iPad Comida y bebida - Cocina con refrigerador, estufa, lavavajillas y utensilios de cocina/vajilla Sueño - Cortinas opacas, servicio de cortesía por la noche y sábanas Baño - 2 baños, batas de baño y bañera y ducha separadas con ducha efecto lluvia Práctico - Caja fuerte, escritorio y teléfono; cunas gratuitas disponibles bajo petición Confort - Aire acondicionado controlado, limpieza diaria No se permite fumar

  • Cafetera/tetera.
  • Minibar
  • Caja de seguridad.
  • Televisor
  • Teléfono
  • Secador de cabello
  • Bata de baño
  • Escritorio
  • Lavavajillas
  • Baño privado
  • Zapatillas de casa
  • Cocina
  • Piscina privada
  • Armario
  • Placa de cocina
  • iPad
  • Servicio de habitaciones (horario limitado)
  • Cambio diario de ropa de cama y toallas
  • Ventilador de techo
  • Artículos de tocador de diseñador
  • Área de estar independiente
  • Servicio de cortesía nocturna
  • Cortinas opacas
  • Servicio de cuidado de niños en la habitación (con cargo adicional)
  • Baño con bañera y ducha por separado
  • Área de comedor independiente
  • Televisor de alta definición
  • WiFi gratuito
  • Ducha de lluvia
  • Cunas/ camas para bebés gratis
  • Sábanas proporcionadas

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Suite de luna de miel, Jacuzzi privado

Suite de luna de miel, Jacuzzi privado

Up to 2 guests 53 m²

Beds: 1 × Cama king

Cafetera/tetera.MinibarCaja de seguridad.TelevisorTeléfono
Room amenities and description

1 Cama King Habitación de 571 pies cuadrados, patio amueblado con vistas al jardín Distribución - Habitación y zona de estar Relájese - Bañera de hidromasaje privada al aire libre Internet - WiFi gratuito Entretenimiento - TV de alta definición de 32 pulgadas, canales premium e iPad Comida y bebida - Cafetera/tetera, minibar (pueden aplicarse cargos) y servicio de habitaciones (horario limitado) Descanso - Servicio de cobertura de cama y sábanas Baño - Baño privado, bañera de hidromasaje y ducha independiente con alcachofa de lluvia Práctico - Caja fuerte, escritorio y teléfono; cunas/camas infantiles gratuitas disponibles previa solicitud Confort - Aire acondicionado con control de clima y servicio diario de limpieza No se permite fumar

  • Cafetera/tetera.
  • Minibar
  • Caja de seguridad.
  • Televisor
  • Teléfono
  • Secador de cabello
  • Bata de baño
  • Escritorio
  • Baño privado
  • Zapatillas de casa
  • Armario
  • iPad
  • Servicio de habitaciones (horario limitado)
  • Cambio diario de ropa de cama y toallas
  • Jacuzzi o bañera de hidromasaje
  • Ventilador de techo
  • Artículos de tocador de diseñador
  • Área de estar independiente
  • Servicio de cortesía nocturna
  • Servicio de cuidado de niños en la habitación (con cargo adicional)
  • Baño con bañera y ducha por separado
  • Televisor de alta definición
  • WiFi gratuito
  • Ducha de lluvia
  • Bañera de hidromasaje privada
  • Cunas/ camas para bebés gratis
  • Sábanas proporcionadas
  • Baño de hidromasaje privado (al aire libre)

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Villa Privada con Piscina Superior

Villa Privada con Piscina Superior

Up to 8 guests 178 m²

Beds: 2 × Cama king · 2 × Cama de matrimonio grande

Cafetera/tetera.MinibarCaja de seguridad.TelevisorTeléfono
Room amenities and description

3 camas Queen o 1 cama King Habitación de 1916 pies cuadrados con patio Distribución - Área de comedor separada Descanso - Piscina privada de inmersión Internet - WiFi gratuito y acceso a internet por cable Entretenimiento - TV de alta definición de 32 pulgadas, canales premium y iPad Comida y bebida - Cafetera/tetera, minibar (pueden aplicarse cargos) y servicio de habitaciones (horario limitado) Descanso - Servicio de cobertura y sábanas Baño - Batas de baño, pantuflas y bañera independiente con ducha y cabezal de ducha efecto lluvia Práctico - Caja fuerte, escritorio y teléfono Confort - Aire acondicionado con control climático y limpieza diaria Información útil - No hay cunas disponibles No se permite fumar Se accede a la habitación a través de corredores exteriores

  • Cafetera/tetera.
  • Minibar
  • Caja de seguridad.
  • Televisor
  • Teléfono
  • Secador de cabello
  • Bata de baño
  • Escritorio
  • Zapatillas de casa
  • Armario
  • iPad
  • Servicio de habitaciones (horario limitado)
  • Cambio diario de ropa de cama y toallas
  • Ventilador de techo
  • Artículos de tocador de diseñador
  • Servicio de cortesía nocturna
  • Acceso mediante pasillos exteriores
  • Servicio de cuidado de niños en la habitación (con cargo adicional)
  • Baño con bañera y ducha por separado
  • Área de comedor independiente
  • Televisor de alta definición
  • WiFi gratuito
  • Piscina privada de inmersión
  • Ducha de lluvia
  • No hay camas supletorias/extra
  • Sin cunas (camas infantiles)
  • Sábanas proporcionadas

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More room types (3)
Habitación Loft

Habitación Loft

Up to 4 guests 55 m²

Beds: 1 × Cama king · 1 × Cama de matrimonio grande

Cafetera/tetera.MinibarCaja de seguridad.TelevisorTeléfono
Room amenities and description

1 Cama King y 1 Cama Queen Habitación de 592 pies cuadrados, terraza amueblada con vistas al jardín Distribución - 2 habitaciones y zona de estar Internet - WiFi gratuito Entretenimiento - HDTV de 32 pulgadas, canales premium e iPad Comida y Bebida - Cocineta con refrigerador y cafetera/tetera Sueño - Servicio de limpieza nocturna y sábanas de cama Baño - Baño privado, batas de baño y una bañera separada y ducha con ducha de lluvia Práctico - Caja fuerte, escritorio y teléfono Confort - Aire acondicionado con control climático y limpieza diaria Información Importante - No hay cunas disponibles No se permite fumar

  • Cafetera/tetera.
  • Minibar
  • Caja de seguridad.
  • Televisor
  • Teléfono
  • Secador de cabello
  • Kitchenette
  • Bata de baño
  • Refrigerador
  • Escritorio
  • Baño privado
  • Zapatillas de casa
  • Armario
  • iPad
  • Servicio de habitaciones (horario limitado)
  • Cambio diario de ropa de cama y toallas
  • Ventilador de techo
  • Artículos de tocador de diseñador
  • Área de estar independiente
  • Servicio de cortesía nocturna
  • Servicio de cuidado de niños en la habitación (con cargo adicional)
  • Baño con bañera y ducha por separado
  • Televisor de alta definición
  • WiFi gratuito
  • Ducha de lluvia
  • Sin cunas (camas infantiles)
  • Sábanas proporcionadas

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Suite de Lujo con Piscina en Primera Línea de Playa

Suite de Lujo con Piscina en Primera Línea de Playa

Up to 2 guests 263 m²

Beds: 1 × Cama king

Cafetera/tetera.MinibarCaja de seguridad.TelevisorTeléfono
Room amenities and description

1 cama King Habitación de 2831 pies cuadrados con vistas al mar Distribución - Zona de comedor y zona de estar Descanso - Piscina de inmersión privada Internet - WiFi gratuito Entretenimiento - Televisor HDTV de 32 pulgadas, canales premium e iPad Comida y bebida - Cafetera/tetera, minibar (pueden aplicarse cargos) y servicio de habitaciones (horario limitado) Sueño - Cortinas opacas, servicio de cobertura y sábanas Baño - Baño privado, albornoces, y bañera y ducha separadas con alcachofa de ducha tipo lluvia Práctico - Caja fuerte, escritorio y teléfono Confort - Aire acondicionado con control climático y servicio de limpieza diario Información importante - No hay cunas disponibles No se permite fumar

  • Cafetera/tetera.
  • Minibar
  • Caja de seguridad.
  • Televisor
  • Teléfono
  • Secador de cabello
  • Bata de baño
  • Escritorio
  • Baño privado
  • Zapatillas de casa
  • Armario
  • iPad
  • Servicio de habitaciones (horario limitado)
  • Cambio diario de ropa de cama y toallas
  • Ventilador de techo
  • Artículos de tocador de diseñador
  • Área de estar independiente
  • Servicio de cortesía nocturna
  • Cortinas opacas
  • Servicio de cuidado de niños en la habitación (con cargo adicional)
  • Baño con bañera y ducha por separado
  • Área de comedor independiente
  • Televisor de alta definición
  • WiFi gratuito
  • Piscina privada de inmersión
  • Ducha de lluvia
  • Sin cunas (camas infantiles)
  • Sábanas proporcionadas

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Suite frente a la playa, piscina privada

Suite frente a la playa, piscina privada

Up to 2 guests 106 m²

Beds: 1 × Cama king

Cafetera/tetera.MinibarCaja de seguridad.TelevisorTeléfono
Room amenities and description

1 Cama King Habitación de 1141 pies cuadrados, con patio amueblado y vistas al océano Distribución - Área de comedor y sala de estar Descanso - Piscina privada Internet - WiFi gratuito Entretenimiento - HDTV de 32 pulgadas, canales premium y iPad Comida y Bebida - Kitchenette con refrigerador y cafetera/tetera Dormir - Cortinas opacas, servicio de apertura de cama y sábanas Baño - Baño parcialmente abierto, batas de baño, y bañera y ducha separadas con ducha tipo lluvia Práctico - Caja de seguridad, escritorio y teléfono; cunas/camas infantiles gratuitas disponibles bajo petición Confort - Aire acondicionado con control climático y limpieza diaria No fumadores La habitación se accede a través de corredores exteriores

  • Cafetera/tetera.
  • Minibar
  • Caja de seguridad.
  • Televisor
  • Teléfono
  • Secador de cabello
  • Kitchenette
  • Bata de baño
  • Refrigerador
  • Escritorio
  • Zapatillas de casa
  • Piscina privada
  • Armario
  • iPad
  • Servicio de habitaciones (horario limitado)
  • Cambio diario de ropa de cama y toallas
  • Ventilador de techo
  • Artículos de tocador de diseñador
  • Área de estar independiente
  • Servicio de cortesía nocturna
  • Acceso mediante pasillos exteriores
  • Cortinas opacas
  • Servicio de cuidado de niños en la habitación (con cargo adicional)
  • Baño con bañera y ducha por separado
  • Área de comedor independiente
  • Televisor de alta definición
  • WiFi gratuito
  • Baño parcialmente abierto
  • Piscina privada de inmersión
  • Ducha de lluvia
  • Cunas/ camas para bebés gratis
  • Sábanas proporcionadas

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Experiencias de los huéspedes

Opiniones de los huéspedes del hotel

Fuente: Nuitee
10,0/10
RSachsFLA

The Best Resort in the entire Caribbean-- BAOASE resort in Curacao! year-round luxury fair $! Go and discover paradise!!

+BAOASE luxury resort in Curacao is the absolutely best resort anywhere in the entire Caribbean and it is among the Top 40 resorts in the entire world. There are only 23 elegant rooms but they are so large, comfortable, and beautifully designed. The turquoise Caribbean waters beckon to you throughout the day. The entire large footprint of the resort is so tastefully designed with grand landscaping that attracts so many happily chirping tropical birds. The weather in Curacao year-round is about 85 degrees with low humidity and the water is swimmable all through the year. It's a bonus that Curacao is situated in the region that NEVER gets visited by hurricanes. We just completed our third trip there. And five nights and days were so relaxing that it felt more like a 10-day to two-week vacation. We love it so much that we're already planning a return in August and early December. We love adding the "All Inclusive" dining option for food and beverage throughout the day and night. And the food is scrumptious -- with special nights for Asian, Barbeque and others. Gorgeous as the entire resort is and wonderful as the food and Bevs, the actual Best Thing about Baoase resort is the incredibly warm, caring, talented staff. You'll get treated like royalty and VIPs by a staff that really cares about you -- from every member of the team. We felt like we've made great new friends who greet you wherever you go in the resort. Special thanks to resort manager Anthony Bradford who has helped weave happiness and globally unique hospitality into every moment of the days and nights. Look up Baoase resort and take the plunge into the best beachy vacation you'll ever have. The accommodations are superb. We had the "Superior Beachfront Suite with 3 patios fronting on the Caribbean and a private pool, too! It's worth the price to be so relaxed, get treated so well, and recharge, refresh, renew your energy for life. Thank you to all of the wonderful Baoase team. We'll be back to see you soon. Gratefully, Ron Sachs and Gay Webster-Sachs Tallahassee, Florida [email protected]

Fuente: tripadvisor
10,0/10
ddance65

First Time Visit

+We just completed an absolute wonderful week at this resort. The serenity, the view and the food were top notch. All of the staff members greeted us with a smile at every encounter. Celine, Pablo David, Joey, Ludy and Bjorn were especially helpful each and every day. During the Manager’s Reception we had the opportunity to meet the new F&B Manager Kiran. Although he was new to the resort it was obvious that he was excited to be on the team and ready to serve. We also had the opportunity to meet the Resort Manager Anthony Bradford. On multiple occasions Anthony took the time to speak with us and answer the many questions that we had about the resort. He was never too busy to stop and chat. We watched him walk the grounds and engage with his employees and guests alike. Anthony and his administrative team greeted us upon arrival immediately when the gates opened and he and his team were there to personally say farewell on our departure day. It was an amazing arrival and departure!

Fuente: tripadvisor
10,0/10
Aeasterbunny

Hidden Oasis

+The staff (who are wonderful!) referenced the resort as a “hidden oasis” and I couldn’t agree more! Baoase (it took me the full 5 days to finally pronounce it correctly 😂) was lush with tropical plants and foliage while still sunny, warm and sandy on the beach. The rooms are equipped with thoughtful amenities and modern conveniences. The food was amazing and we were glad to have purchased the all-inclusive plan. Creative menus and delicious offerings. Eating on the beach steps from the water can’t be beat! We will be back!

Fuente: tripadvisor
10,0/10
Ajaxme

Phenomenal

+The most luxurious resort in a beautiful location. Phenomenal customer service a slice of paradise! Rest relax eat adventure repeat

Fuente: tripadvisor
Más opiniones de huéspedes
10,0/10
847nataliyas

Magical Resort

+My husband and I took a long weekend getaway trip to Curaçao staying at Baoase resort. We absolutely loved every minute and left so refreshed and rested. The staff was simply amazing… from Leroy picking us up from the airport to Nigel taking us back, everyone was absolutely lovely and took care of all of our needs! The property is truly magical! We highly recommend and will definitely be back!

Fuente: tripadvisor
10,0/10
P4062DRjaninek

UNREAL.

+This resort is everything you could dream of and more. It’s luxurious, private, STUNNING & you are truly made to feel like royalty. Every single staff member has been fabulous and accommodating, and that is before you even see the grounds. When you arrive, you’re welcomed by a team of people who make you feel valued. The service is impeccable. Housekeeping turned our suite over twice a day and had fresh waters set up by our beside every night. If you are looking for a pampered, relaxing vacation, this is the place to go. Every single member of their team is so kind and inviting. Arranging ride transfers to explore the city was incredibly easy and felt very safe. We even had one of the drivers arrive sooner than expected and he got out of the car to look for us. They remember you by face by the end of day 1. This resort was unbelievable and if you’re able to splurge on it, it’s worth every single cent. I truly cannot say enough good words about Baoase & cannot say enough good words.

Fuente: tripadvisor
10,0/10
LynnD990

HEAVEN IN CURACAO

+Just returned from a 2nd vacation at the fabulous Baoase Luxury Resort. I can’t wait for my next visit to this dream come true resort. The location, the atmosphere, the food, our villa and especially ALL the staff were truly amazing. Look forward to seeing all the Baoase family again next year !

Fuente: tripadvisor
10,0/10
adampM5360AU

Best of the best

+Absolute best in the Caribbean. My wife and I have travelled to many islands and resorts in the Caribbean. This is by far the best. We have stayed at Baoase 4 times. Always fantastic. If you like high end comfort, quiet serene private beach, great food and friendly staff then this is the place for you. Everything is Zen like and tranquil. A great place to relax in comfort. Anthony, the manager was incredibly kind and attentive. Baoase is simply the best.

Fuente: tripadvisor
10,0/10
michaeldN3894FN

My Caribbean favorite

+This was my second visit to the resort in two years, and once again it earns a five-star rating. The staff, food, and villas were outstanding. The beach is a secluded paradise, with a man-made island creating a calm, wave-free swimming area. If you prefer, you can also swim beyond the island and enjoy excellent snorkeling. With direct flights from Montreal this is my go to for January.

Fuente: tripadvisor
8,0/10
ldhphilly

Fun mother-daughter trip with so-so service

+I visited Baoase with my teenage daughter the week after Christmas. Prior to arrival the team was very responsive via email for dinner requests, excursions, airport transportation etc. We did experience a flight delay on arrival/ we arrived a day late due to a Northeast snowstorm, and the Baoase team responded immediately and was quite helpful when we reached out. Our Superior Beachfront Pool suite was gorgeous. The room was large, clean, had a private pool and beach. Housekeeping was thorough and excellent, although several days they had not arrived by 3 pm and I needed to reach out to request them to come. Turndown service was always special, with notes and treats left, as well as incense. We enjoyed both our private pool and beach, as well as the lagoon beach- and both were spectacular. The resort never felt crowded and we could always find space and chairs. We ate both on and off property- twice at Culinary Beach restaurant, once at Italian night, and once dinner room service- all food was great and they offer kids menus. Breakfast was great and I enjoyed both the food and ambiance. We used hotel transportation several times to visit Mambo Beach ($22 each way) for shopping and more casual dining, and the WhatsApp feature was great to both request transportation or just to ask questions. Food was great and well presented. Although we would have welcomed more casual dining at dinner- pizzas, sandwiches etc (or perhaps these options available between 3-5 pm)- especially when travelling with a family. Shortcomings: - Certain things are expected at a $2000/night hotel- for three days straight I sent a whats app message to let management know there was no soap in the ladies restroom at the beach- the dispenser was broken. Finally on the fourth day I asked if they could simply put a bottle of soap there if they could not fix the dispenser . Seems trivial but also seems like something housekeeping or the many beach butlers should have noticed before me, and certainly should not have taken 4 days to resolve. - Dirty towels are left on beach chairs hours after guests have left. At most resorts the towels are taken and fresh ones put down relatively quickly, so other guests can enjoy- here I noticed they made no effort to get rid of trash or dirty towels despite at least 2-4 beach butlers in staff- just an observation. - We were told when we arrived we always had a table at lunch and dinner on property. However every day at breakfast, I was asked if we would be coming for lunch or dinner- often I did not know as we tried to relax and not plan too much in advance. I did not mind the questioning, but we didn’t have firm plans. - Would have loved a water cooler at beach with cold tap water- most caribbean resorts have this option, even if you need to fill your own reusable cup. All of the glass water bottles seemed wasteful and of course an additional charge. There is a mini mart 5 min walk away if you want to purchase wine, gatorade, sodas etc. - We were part of the Venezuelan airspace cancellation and in my opinion the hotel could have done better. I informed them at 09:00 that my flight was cancelled and that I could not rebook for 3 days. I was told by the hotel manager Anthony that I could stay in my current room at least for that night and possibly longer, but at very least I could stay in the hotel even if I had to change rooms. He even offered me a 10 percent discount for that evening (obviously with no flights out no flights were coming in either so our room would have been vacant had we left). I appreciated this, as I was travelling solo with a 13 yo. Several hours later I reveived a phone call from the front desk asking for my flight details, what time I would be leaving the next day, and was informed that I may not have a room to stay in after all. You can imagine my disbelief as had they been honest hours earlier I would have checked out and found other accomodations. Thankfully I was able to find an earlier flight out so I do not know whether we would have been left without accommodations or not. Interstingly, while trying to figure out what to do- I see a room available both on Expedia and Baoase website, which I notified management of and even offered to pay the higher price/ which they had little answer to and still didn’t guarantee me the room. Of note, I was told my additional night would be at a 10 percent discount yet this was not reflected upon checkout. Overall there seemed to be poor communication between the guest services answering whats app, the hotel manager, and the front desk manager. All making for a stressful experience given the travel circumstances. - Would have preferred some more moderately priced or free activities over Festive season. Even simple activities like ornament making, cookie decorating, snorkel tour- $100 for a crab race?! Come on. If it had been $10 or $25 we would have participated and purchased several, but it seemed extravagant after the price of the room. -Preference and service did not seem consistent amongst all guests We have travelled all over the caribbean- 50 times to Grand Cayman, 20 times to Turks and Caicos, as well as numerous other 5 star locales/ St Lucia, Bahamas, St John, Anguilla, etc. While we certainly enjoyed our stay and had an enjoyable vacation with fabulously warm weather, and made family memories, I am not sure I would come back here given the price point and overall feel.